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NonGamstopHub
On GAMSTOP and finding it hard?

Privacy Policy

Quick answer NonGamstop Hub collects only what it needs: the name, email and message you send through our contact form, standard server logs, and the request your browser makes to Google Fonts. We do not currently use analytics or advertising cookies. You have rights under UK GDPR, including the right to complain to the ICO.

Who is responsible for your data?

NonGamstop Hub is the data controller for personal data collected through this website. We handle your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. To contact us about your data, use our contact page.

This policy covers the website nongamstophub.co.uk only. It does not cover casinos or other sites we link to. Once you leave our site, their own privacy policies apply.

What data do we collect, and on what lawful basis?

We collect three kinds of data: what you send through the contact form, standard server logs, and the details your browser sends to Google Fonts. We rely on legitimate interests for each. We do not ask you to create an account, and we do not collect payment details.

Data Why we use it Lawful basis under UK GDPR
Contact form: your name, email address and message To read and reply to your message and fix any error you report Legitimate interests in responding to enquiries
Server logs: IP address, browser type, pages requested, date and time To run the site securely, block abuse and fix faults Legitimate interests in security and reliability
Google Fonts request: your IP address and browser details, sent to Google when a page loads fonts To display the site’s typefaces Legitimate interests in presenting the site

Where we rely on legitimate interests, we have weighed our interest against your rights and kept the data to the minimum needed. You can object to this processing at any time, as explained below.

Please do not send us special category data, such as health information, or details of your casino account, card or identity documents. We do not need them and will delete them if received.

Do we use cookies or analytics?

No. We do not currently use analytics cookies, advertising cookies or tracking pixels. The site may set strictly necessary technical cookies needed for it to work. If we ever add analytics or advertising, we will update this policy first and ask for your consent where the law requires it.

Affiliate links on our site take you to casino websites. Those casinos may set their own cookies once you arrive, under their own privacy policies. We do not control those cookies.

How long do we keep your data?

We keep data only as long as we need it for the purpose we collected it for. Contact form messages are kept while we deal with your enquiry and any follow-up. Server logs are kept for a limited period for security and then deleted.

Data How long we keep it
Contact form messages Until your enquiry and any follow-up are resolved, then deleted within 12 months
Server logs A limited period for security and fault-finding, then deleted, normally within 90 days
Google Fonts request Not stored by us; Google’s own policy applies

We may keep data longer if we have to for legal reasons, for example to deal with a legal claim. If that happens, we keep only what is needed.

Who do we share your data with?

We do not sell your data and we do not share it with casinos. Your data may be processed by our hosting provider, which runs the server, and by Google when your browser requests fonts. These providers act under their own terms and the safeguards the law requires.

Some providers may process data outside the UK. Where that happens, the transfer must be covered by a safeguard recognised under UK GDPR, such as UK adequacy regulations or approved contract clauses. We may also disclose data if the law requires us to.

What are your rights?

UK GDPR gives you rights over your personal data. You can ask to see it, correct it, delete it, restrict or object to its use, and move it, in the situations the law allows. Using these rights is free in most cases, and we will normally reply within one month.

Right What it means
To be informed To know how we use your data. This policy does that.
Access To get a copy of the personal data we hold about you.
Rectification To have inaccurate or incomplete data corrected.
Erasure To have your data deleted in certain circumstances.
Restriction To limit how we use your data in certain circumstances.
Objection To object to processing based on legitimate interests.
Portability To receive your data in a usable format, where it applies.
Automated decisions We do not make decisions about you by automated means.

To use any of these rights, contact us through our contact page. We may ask you to confirm your identity before we act, so that we do not give your data to someone else.

How do you complain about how we use your data?

Contact us first, and we will try to put things right. If you are still unhappy, you have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection. You can reach the ICO through its website at ico.org.uk.

How do we keep your data secure?

The site is served over an encrypted connection, access to the server is restricted, and we keep the software up to date. We collect as little data as we can, which limits what could ever be exposed. No website is completely secure, so please do not send sensitive information through the form.

Is this site for children?

No. The site is for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a child has sent us personal data, contact us and we will delete it.

Our pages link to casinos, regulators and support services. Their own privacy policies apply once you leave our site, and we are not responsible for how they handle your data.

Changes to this policy

We will update this page if our data practices change, for example if we ever add analytics. The date below shows when it was last changed. Last updated 29 September 2026.

Free help, whenever you need it

Gambling in Great Britain is for adults aged 18 and over. If you have self-excluded, the safest step is to keep that block in place and talk to someone. Support and self-exclusion.

GamCareNational Gambling Helpline 0808 8020 133, free and confidential, 24/7, plus live chat and WhatsApp. gamcare.org.uk
GAMSTOPFree self-exclusion from UK-licensed gambling websites and apps. Helpdesk 0800 138 6518. gamstop.co.uk
BeGambleAwareFree advice, tools and support, including a service finder and blocking tools. begambleaware.org
Gam-AnonSupport meetings for family and friends affected by someone else's gambling. gamanon.org.uk